FAQ

Frequently Asked Questions

How long does shipping take?

Orders are typically delivered within 7–15 business days depending on your location.

Will I receive a tracking number?

Yes! Once your order ships, you’ll receive a tracking number by email so you can follow your package.

Which AirPods models do these cases fit?

Each product page specifies compatible AirPods models. Please double-check your AirPods generation before ordering.

Are the cases protective?

Yes, our cases are designed to help protect your AirPods from scratches, minor drops, and everyday wear.

Can I charge my AirPods while using the case?

Yes, all cases support normal charging access.

What if my item arrives damaged?

We will review situations on a case by case basis and process either a replacement, or store credit.

Can I return my order?

We want you to love your purchase! We offer a 14-day return policy. If you’re not fully satisfied, you may return your item within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer

How can I contact support?

You can reach us anytime at support@kirapods.com